Packages & Pricing

Simple, unlimited home internet — no data caps, no surprise charges.

Starter

10 Mbps

KES 2,000/month

Browsing, WhatsApp, streaming on one device

Unlimited data
Free standard installation
24/7 customer support

Choose 10 Mbps

Power

20 Mbps

KES 4,500/month

Heavy streaming, gaming, and video calls

Unlimited data
Free standard installation
24/7 customer support
Best for multiple devices

Choose 20 Mbps

Want to upgrade or downgrade later? Just pay for the package you'd like when you renew — that's it.

Tidco Fiber

Instant collaboration for your business

Video calls, cloud tools, and multi-device offices need more than a home plan. Talk to us about a dedicated business or fiber connection built around how your team works.

Ask About Business Fiber

Fixed site internet for offices and campuses
Bespoke connectivity for your business needs
Priority support for business accounts

Billing

Your monthly subscription runs for 30 days from the date of payment.
You'll receive an email and SMS reminder before disconnection.
Pay via M-Pesa for automatic reconnection — no need to call us.
To upgrade or downgrade, simply pay for the package you wish to move to when renewing your subscription.

Payment

Lipa na M-Pesa

Paybill Number

4137675

Account Number: your Tidco customer account number

Note: Our staff will never ask you for money directly. All payments are made only to our official Paybill above.

Refund Policy

Our technicians must first recover all installed equipment, undamaged, to qualify for a deposit refund.
Refunds are made directly to the M-Pesa number registered under the account holder, within 48 hours of equipment recovery.